Owns workflows, not just tasks
I don’t just tick boxes. I design and maintain workflows for how leads, jobs, requests, and invoices move through your stack, and make sure people follow them.
I act as a part-time operations manager who actually lives in your CRM, inbox, and finance tools. I own workflows, reporting, and follow-through so you’re not constantly chasing updates across different people and systems.
The goal is fewer surprises and more predictable execution across your core systems.
I don’t just tick boxes. I design and maintain workflows for how leads, jobs, requests, and invoices move through your stack, and make sure people follow them.
I keep your CRM, communication tools, and accounting platform telling the same story so your reports line up with what’s actually happening in the business.
I build practical reports and dashboards so founders and managers can see where things are stuck, what’s improving, and what needs attention.
If something is risky or ambiguous, I bring it up with options instead of quietly guessing. That keeps you in control of key decisions without being in every loop.
We keep things simple: prove the value quickly, then decide whether to deepen the relationship.
We agree on a narrow scope across ops, CRM, and finance support. I run it for a month with clear deliverables and weekly written updates.
At the end of the trial we review what changed, what’s still messy, and whether ongoing fractional support makes sense for your stage and budget.
If you want to see the kind of work I’ve done before, you can check operations and CRM case studies or go straight to requesting a systems & ops estimate.